Every feature works from the same order.

Dispatch, custody, measurement and billing all read and write the same record of each order.

Online booking Coming

Bookings from your own website

A service is a list of visits, so storage by the box, a move between two addresses and luggage left at the counter each have their own. Your site asks Stortrace what can be booked, what it costs and which days are free, and then posts an order that holds the slot. That order lists what is stored, what the customer bought and every visit for the whole stay.

Signed webhooks for every job and custody change are coming, with delivery logs, retries and replay.

Booking endpoints

GET /v1/catalogGET /v1/availabilityGET /v1/coveragePOST /v1/orders

A booking is safe to send twice, because a patchy connection will retry it.

Jobs & drivers Coming

Your driver's scan is the record

A driver scans the printed sheet and works the visit on their own phone, taking photos and a signature or recording why a visit was skipped. Each scan updates the item's custody record, so nobody copies a delivery into a second system. Your office puts jobs onto routes, vans and crews from the same orders.

Driving a route with no signal is coming.

Job states

PlannedEn routeArrivedCompleted

Partial retrievals, failed collections, split loads, moves and reschedules are normal jobs, not exceptions.

Custody chain

A record of every scan

We record each scan with who made it, where and on which job, and the record cannot be edited afterwards. An item's location is taken from its last scan. The empty boxes you deliver are scanned out and back in the same way, so you can list the ones still at a customer's address.

How this differs from a catalogue

Custody unit states

CollectedReceivedStoredPickedOut for deliveryAt customer

Plus Missing and Disposed. Damage is its own event, and a wrong scan is corrected, never edited away.

Billing Coming

Invoices per order or per customer

You set the prices for rent, visits and extras, and we calculate each invoice from what the custody record shows was stored. A prepayment taken at booking is deducted from the invoices that follow.

Card and direct debit collection is coming, along with monthly runs that go out unattended.

See what this costs

What an order is charged

RentVisitsExtrasMinimum stayPrepaymentsCredit notes

An issued invoice changes only by credit note.

Customer portal

A sign-in for your customers

A customer signs in to see their orders, the items in storage, the visits that are booked and their invoices.

What your customer sees

OrdersStored itemsUpcoming visitsInvoices

They sign in with a link sent to their email, so there is no password to forget.

Warehouse

Measuring at receiving

Your team measures footprint, volume and weight when goods arrive, and we calculate the invoice from those figures. The warehouse floor is organised as five queues, and one scan moves an item from each queue to the next.

Why we never bill per item

Location hierarchy

STO-1Z2A14R3S2B07

A facility, then as many levels as the building needs, down to the bin.

Tell us how many sites.

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